Luxury Skincare FAQs in Pakistan – Euphoric Glam Official Guide

Frequently Asked Questions

What products does Euphoric Glam offer?

Euphoric Glam specializes in premium skincare solutions, including cleansers, serums, and targeted treatment products. We’re committed to offering safe, effective beauty tailored for Pakistani skin and climate.

Are your products suitable for all skin types?

Yes, our products are formulated to suit a wide variety of skin types, including sensitive skin. Please refer to individual product descriptions or contact us for personalized recommendations.

How can I place an order?

Orders can be placed directly on our website—simply add your desired products to your cart and proceed to checkout. Need help? Contact us anytime at admin@euphoricglam.com or 0333 0409475.

What payment methods do you accept?

We accept a range of payment options, including cash on delivery (COD), Jazz Cash, Easy Paisa, and bank transfers, making shopping convenient for everyone.

Is my payment information secure?

Absolutely. We use industry-standard encryption technology to ensure your payment and personal data are protected and confidential.

Where do you ship, and what are the delivery charges?

We ship nationwide across Pakistan. Standard shipping rates apply and are displayed at checkout. Enjoy free shipping promotions during special sales and events.

How long does delivery take?

Orders typically arrive within 2-5 business days in major cities and 3-7 days in other locations. You’ll receive email/WhatsApp updates and tracking details after dispatch.

How do I track my order?

Once your order is shipped, you’ll receive a tracking number via SMS WhatsApp and email as provided by you. You can check your order status online or contact our team for updates.

What is your returns and exchange policy?

We accept returns and exchanges for unused, sealed products within 7 days of delivery. Items must be in original packaging. Used/opened items are not eligible due to hygiene reasons. For Details, Visit Returns and Exchanges Page.

Do you offer refunds?

Yes. Approved refunds are processed via your original payment method within 5-7 working days after we inspect the returned item.

Can I cancel or change my order after placing it?

If your order hasn’t shipped yet, contact us immediately at admin@euphoricglam.com or 0333 0409475. We’ll do our best to accommodate changes or cancellations.

Are your products authentic and original?

Yes—guaranteed. Euphoric Glam takes pride in delivering only genuine, high-quality products that meet rigorous safety and quality standards.

Are your products cruelty-free and safe?

Our products are cruelty-free and made with safe, high-quality ingredients. Full ingredient lists are provided on each product page for your peace of mind.

How can I get personalized skincare advice?

Our team of skincare experts is ready to help! Reach out via email, WhatsApp, or our website for tailored product recommendations or routine tips.

How can I stay updated about new launches, offers, and tips?

Subscribe to our email newsletter and follow us on Instagram and Facebook for latest news, exclusive promotions, skincare tips, and customer spotlights.

How do you contribute to social causes?

Every order helps plant a tree in Pakistan as part of our Sadaqah Jariyah initiative, combining beauty with environmental and community giving.

How can I contact customer care?

For all queries, feedback, or support, email admin@euphoricglam.com or call/WhatsApp 0333 0409475. We’re here to help—before and after your purchase!

Can I buy Euphoric Glam products in stores or only online?

Currently, Euphoric Glam products are available exclusively through our official website for your convenience and security. Shopping online ensures you receive authentic products, fresh stock, and direct customer support. Stay tuned to our social media for updates if we launch in retail stores in the future!